What is Jake’s on Balboa Island's Return Policy for merchandise purchased in the store?
We will gladly refund or exchange merchandise purchased at Jake’s on Balboa Island
Refunds with Original Receipt:
With an original receipt, refunds will be issued in the original tender within 30 days of purchase.
Purchases made with checks may be refunded only after 14 days from date of purchase.
Returned merchandise must be in sellable condition.
Refunds with an Original Gift Receipt:
With an original gift receipt, store credit or exchanges will be issued within 30 days of purchase.
Sorry, all sales are final on clearance items!
Can I return something that I did not buy at Jake's on Balboa Island?
Since we are an independent retailer, we are not able to accept returns of Life is good® merchandise purchased at other retailers. If you need to return merchandise purchased at another retailer, you will need to call Life is good® customer service at (888) 339-2987. Life is Good® has the option of replacing the item, if it is available, or replacing the item with a Lifeisgood.com gift card for the equal value. It will be the customer’s responsibility to pay the shipping to and from Life is good®.
How do I sign up for Jake’s on Blaboa Island's emails?
We use informational emails to communicate special events, news, sales, the arrival of new merchandise, and other fun stuff about Jake’s on Balboa Island with our customers. We send one email to our customers each week. Please send an email to us indicating that you would like to be added to our email list. You have the opportunity to opt out of our emails at any time by clicking the opt out link at the bottom of the emails.
How do you use my personal information?
The protection of our customers’ privacy is serious business at Jake’s on Balboa Island. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Jake’s on Balboa Island does not sell, trade or rent your personal information to anyone.
How do I buy a gift card?
Gift cards are available for purchase at Jake’s on Balboa Isalnd. If you cannot make it into the store, call us at (949) 673-3339 and we will process the gift card and mail it for you anywhere in the United States.
How long are gift cards redeemable?
Gift cards stay active for 12 months.
How do I check the balance of my gift card?
Call us at (949) 673-3339 and we will help you determine the balance of your gift card. All we need to look up the balance is your name and the number beneath the barcode on the back of the card.
How do I apply for a job at Jake’s on Balboa Island?
The Life is good® motto "Do what you like. Like what you do."® ensures that Jake’s on Balboa Island takes special consideration to hire people who have a high-energy level, who are fueled by their work and the positive impact it can have on the world. As we continue to grow, we are constantly looking for good candidates that possess the same positive outlook that Jake has. Jake’s on Balboa Island is an equal opportunity employer. If you are interested in joining the Crew at Jake’s on Balboa Island, please email your Resume to us at: JakesOnBalboa@att.net and indicate what position you would like to be considered for.
What are Jake’s on Balboa Island's business hours?
Jake’s on Balboa Island is open seven days per week. Below are our store hours.
How do I contact Jake’s on Balboa Island?
If you have any questions about our products or about anything you read on our website, do not hesitate to contact us by phone at (949) 673-3339 during the business hours listed above. You are welcome to email us any time at: JakesOnBalboa@att.net .
Our Mailing Address: Jake’s on Balboa Island
213 Marine Ave.
Newport Beach, CA 92662
Phone: (949) 673-3339
Email: JakesOnBalboa@att.net